Your gorgeous, ready-to-go website is waiting — Let’s Do This →
FAQS
Frequently Asked Questions
aka: All the stuff you’ve been quietly wondering, side-eyeing, or saving for a “maybe I’ll ask later” email. No need to second guess — we’ve rounded up the juicy details, honest answers, and straight-talking truths right here. So grab a cuppa, get comfy, and let’s clear up everything you were too polite (or busy) to ask.
Part 1: How It All Works
aka: What you’re actually getting, how it all fits together, and why it won’t leave you crying into your keyboard.
This section covers the juicy bits — how your website is built, how the training works, what you can customise, and how we’ve made the whole thing as smooth, supportive, and gloriously stress-free as humanly (and digitally) possible.
You choose a beautiful, conversion-ready template. We set up your site, and you use our training and content-gathering tools to personalise it. You’ll have everything you need — tech, tools, and guidance — to launch your site without the late-night Googling.
You’ll get instant access to our step-by-step, totally jargon-free training portal. Think short videos, templates, checklists, and cheat sheets — all designed to help you get your website written and launched without overwhelm.
Yes — to a point. You can switch up colours, fonts, images, and all the wording. But the layout itself is fixed. You’re getting a solid, pre-designed structure that’s proven to work.
It’s like moving into a show home: style it how you like, but no knocking down walls unless you upgrade.
Yes! You’ll get super-clear Google Forms, content prompts, examples, and cheeky nudges along the way. We’ve done the heavy lifting so you don’t have to stare at a blank page wondering what to write.
Very. Your site is structured for search engines right out of the gate — mobile-friendly, fast-loading, and clean-coded. We also give you SEO-friendly content areas and tips so Google likes what it sees.
Yes! You get access to:
- Our private Facebook group (for encouragement + answers)
- Friendly email support
- Ongoing updates and guidance
You’re not doing this alone — we’re right there with you.
18
Years in business
150+
websites created
100+
websites hosted
2
border terriers
experience the difference
🧡 You’re Not Just Getting a Website
You’re getting a plan, a platform, and a partner (that’s us).
This isn’t a download-and-hope-for-the-best situation — it’s a step-by-step, hold-your-hand-and-cheer-you-on kind of setup.
Take a deep breath — you’ve got this. And we’ve absolutely got you.
Part 2: The Not-So-Fine Print
aka: The practical bits you really should know before signing up
— because while our websites are gorgeous and easy to use, there are still a few grown-up rules to keep things running smoothly. This is where we talk commitment, payments, what’s yours, what stays with us, and what happens if you ghost your subscription (please don’t).
Right away. As soon as you sign up, the training unlocks and your site setup begins. Billing also starts immediately because you’re getting access from day one.
Yes. This is a 12-month commitment — no casual flings here. That gives you the time and tools to actually launch, grow, and benefit from your website. After that, you’re free to stay monthly or cancel with notice.
Yes — you can pay monthly if that suits your cash flow better. Or go annual and save a little (plus avoid the monthly admin). Your call.
You own all the content — the words, images, and downloads you add. But the platform, design, and structure? That stays with us. You’re leasing the fancy setup, not buying the scaffolding.
We’ll give you a 7-day grace period to catch up. After that, your site may be paused. If it remains unpaid for 30+ days, we may remove it entirely. (But we’ll give you fair warning first.)